Tuesday, November 26, 2002

 
In October 1945, 5000 people waited outside Gimbels Department Store in New York City for the chance to buy a revolutionary new writing tool, the first ballpoint pens sold in the U.S.

Fortune, Sept 9 2002, 'Whats the Point'

Sunday, September 15, 2002

 
Salespeople of early 1980s dreaded the fax machine's potential to take customers directly to accounts receivables and the factory floor. Ultimately salespeople co-opted the fax, (and in the same way, intermediaries will co-opt the Internet).

The New E-Commerce Intermediaries by Philip Anderson and Erin Anderson, MIT Sloan Management Review, Summer 2002